This Privacy Statement describes our current privacy practices with regard to information we collect when you or your computer interact with our Web site www.irisos.com
Privacy / Data Protection Notice:
IRISOS respects your privacy and seeks to protect your personal data. The following information describes how we gather and use data. The amount of information IRISOS holds on you and how it uses it depends on your relationship with IRISOS and on what IRISOS service you use, so some of the sections below may not be relevant to you.
What IRISOS uses your personal information for?
If you are registered to use a service IRISOS may contact you to obtain feedback on that service and any improvements we could make to it.
Further information / marketing:
If you have agreed to such contact, IRISOS may contact you about those of its other services to which you do not subscribe but which may interest you. We may for example invite you to join a free trial of a service. Sometimes we may invite you to client entertainment and similar events. Such contact may be by post, fax, email, instant message and (in certain limited circumstances) by telephone from time to time. You have a right to ask us at any time not to contact you by way of direct marketing.
Personal Information IRISOS collects:
In order to provide our Users with a more personalised, relevant, and intelligent service, IRISOS regularly makes improvements to this Site. The collection of personal data assists IRISOS in this improvement process by identifying the interests and needs of the many Users of this Site. Data collection also assists IRISOS by allowing it to show products and/or services in a more efficient manner. IRISOS may use the technical and reference information it collects, in aggregate or individual form, for the following purposes:
|Content Improvement||Technical Support||Site Customisation|
|Product Development||Order Processing||Marketing|
|Promotion||Customer Support||Statistical Analysis|
Although IRISOS’s primary goal in collecting personal information is to deliver a customised and personalised service to Registered Subscribers, Registered Users, Club Members, defined hereafter, as “Users” and to provide them with efficient means to reach relevant reports and information, IRISOS also uses the personal information it collects to send Users E-mail notification of new features or information available through the Site, and other information that IRISOS feels might be of interest to Users of this Site.
In particular and pending your travel path across our web pages, we gather the following information: first and last name, email address, gender ID, language, region of contact, sector of activity, reference currency, investment profile, bot responses relevant to your investment profile, and the log-on IP.
|First and Last Name||Email address||Gender ID|
|Language||Region of contact||Sector of activity|
|Reference currency||Investment profile||Net Investable amount|
|Bot responses||Log-on IP to generate user ID|
Any information kept by us is exclusively held in Switzerland and accessible to highly limited range of people inside our organization, covering therefore the statutory requirements, including safe-keeping your contact details after a potential opt-out process.
Storage methods and duration:
IRISOS may store your information in a centralized manner, such as its Customer Relationship database, for reference. The information may be retained and used by IRISOS for a reasonable period, reflecting our need to answer queries or resolve problems, provide improved and new services, and any data retention requirements of the law. This means we may retain information after an individual ceases to use IRISOS services or after the individual has ceased interacting with us. Except where the law, authorities or regulatory bodies require us to retain it for longer, we retain Traffic Data for a reasonable period after the Traffic Data was generated, including in some circumstances (such as with firewall logs or fault data).
The details of user authentication, of invoicing, payment verification, and payment registration, or other regulated activity may be retained for so long as the law or the regulator requires or evidence of the trade is required. At present, the legal requirement for the storage of such information is 10 years in Switzerland.
IRISOS will choose an appropriate place for such in Switzerland.
Disclosure of Personal Information and Other information:
IRISOS may only share your personal and other information with our affiliates (including affiliated websites under common ownership or control) and designated service providers. IRISOS may share with other third parties information about our Web site users, such as your use of this Web site or other websites, and the services provided on this Web site or other websites, but only on an anonymous and aggregate basis.
Please note that (i) this opt-out process may take some time to complete, consistent with applicable law; and (ii) even after such opt-out process is completed, your personal and other information may continue to be shared with our affiliates (including affiliated websites under common ownership or control) and designated service providers.
A “cookie” is a piece of software, which may be sent to your computer. Cookies enable us to collect information about how our web sites and services are being used and to manage them more efficiently. Until you have registered on IRISOS web sites, the cookie will only track general usage patterns and technical information about your computer type and will not be used to identify you individually. After registration, cookies will be used to collect information on you as described in “Personal Information IRISOS collects”. You can turn off the ability to receive cookies by adjusting the browser in your computer but you should note that if you do so, this may materially distort the quality of service and data you receive. You therefore do this at your own risk. IRISOS also uses agents with your computer to assist with our diagnosis of technical problems and therefore to obtain information about software versions installed and data transmitted, for software compliance purposes and for you/your company to receive software updates, new releases or additional software. Sometimes you can refuse or remove these agents but that means you will not receive this additional software and may suffer service problems and you may lose all rights to support. We therefore do not recommend that you remove or tamper with these agents.
IRISOS does not create or maintain “Log Files”.
Clarification: With every WEB page consultation, an exchange of information between our servers and your internet explorer takes place. The most common information exchanged is: type and version of internet explorer used, date and time of the visit, page requested for viewing purposes, quantity of information transmitted, etc.
It can be that IRISOS may analyses temporarily trends in the usage of our Web Site with the aim to improve service quality and accessibility. If such is being done, a prior notice is being made available on our Web site.
Transparent GIF files:
In addition to our own cookies, we use pixels, or transparent GIF files, on our sites to help manage our online advertising and email marketing. These GIF files are provided by one or more third-party service providers, based on our specification as to where they are used. The files enable our service providers to recognize a unique cookie in your Web browser, which in turn enables us and our services providers to learn which advertisements and emails bring you to our website and how you use the site.
Examples of the ways in which IRISOS and our third party service providers use GIF files include:
Tracking customer response to advertisements, emails and site content
Determining your ability to receive HTML-based email messages. This capability helps us or our service providers send you email in a format you can read
Knowing how many users open an email and allowing our service providers to compile aggregated statistics about an email campaign for us
Allowing us to better target interactive advertising; enhancing customer support and site usability; and providing offers and promotions that we believe would be of interest to you
To conduct these or other activities, we or our service providers sometimes may link personal information you previously have provided us (such as, for example, your name, e-mail address, and the edition of our product that you purchased) to the information the GIF files provide about how you arrive at, navigate through, and leave our sites.
We may occasionally join with other reputable companies to provide users with third party products and services. We will notify you at the time that you sign up for these products or services and that these third parties will obtain personally identifiable information to provide the requested products or services. This Privacy Statement does not cover these companies’ use of the information.
In particular, we contract with other companies to provide limited services to us or on our behalf, such as billing or customer support services. When we do so, we provide these companies with only limited access to personally identifiable information. In the case of payment through Credit Cards, IRISOS has outsourced this process and does not retain any personal card details.
Advertising on our web sites:
Where advertising is served on to our web sites there may be cookies used to collect technical information and generic usage information but third party advertisers will not be able to relate this to you as an individual without your consent.
Security of Personal Information:
Any personal information you provide to IRISOS is kept on secure servers. IRISOS uses reasonable administrative, technical, personnel, and physical measures (a) to safeguard personal information against loss, theft, unauthorized use, disclosure, or modification; and (b) to ensure the integrity of the personal information. To help us protect your privacy, you should maintain the secrecy of the logon ID and password you may have set up in connection with your participation in this Web site’s service.
Links to Third-Party Websites:
IRISOS may provide links to third-party websites, including social networking websites. Since we do not control third-party sites and are not responsible for any information you may provide while on such sites, we encourage you to read the privacy policies on those websites before providing any of your information on such sites.
Updating Your Personal Information:
If you have any questions about IRISOS privacy/data protection policy or the use of data in a particular service, you should contact: firstname.lastname@example.org
This document was last updated on June 01, 2018.